[Shidasko]

I've just been laterally promoted across the carpet. Now i'm a PCHO associate, which NOW i just realized what it stands for, PC = Computers, HO = Home Office    FTW!

I'll be selling computers and what not and be working in the biggest department money wise in the store..

[Zionia]

awesome shido...congratz  

[Shidasko]

not really much of a congratulations. As I watch my old department go down the drain as it is not being kept up with merch standards. It's getting quite interesting as it's right now under unadvised management. That supervisor has no idea about anything involving the three new departments she has just gained access to. So when she works there, she's pretty much a Nub. It's funny!
Cute Asian Girl + Glasses = Super Intelligence? NOT true stereotype. Apparently she might be an execption. Lol

[Zionia]

lmao...hmm...that is quite a perdicament...hope the whole thing doesnt go down the drain...

[Shidasko]

The week after i leave, my former co-worker gets the award for associate of the month. Which is a major kick in the nuts as he didn't do nothing and he got credit for all that work to which I was pursuing..did i mention retail sucks?

[Zionia]

hence the reason i will never involve myself with any form of sales ever should i be able to avoid it...

[Shidasko]

it was quite funny on sunday, the Home Theater department had over 5 TV packages returned.. 2 of those tvs were the exact same one by two different customers... which was of value about 13k.

2day there was a TV return was bought by a dude, the tv was a Westinghouse tv, which is mid range tv. Anyways, the TV owner had a comcast guy set up the TV hook up because the guy thought it would be simple enough and the comcast guy said it was free. Well, the comcast guy told him the tv wasn't that great and so the guy trusted the comcast guy and returned the tv and went ot Circuit City..... All because his cable guy told him so...

[Zionia]

lol...that is stupid...another reason i wont do sales...i cant stand dealing with stupid ppl like that

[Shidasko]

You konw whats really retarded, the person who makes the prices on our computer packages... A Emachine desktop can run from like 300-600 dollars, but lets go with one model and say the price is like 374.99 for the tower alone. BUT! if you get the CRT monitor and a Canon Printer go with it, the package price would be about 299.99

How much sense does that make?
Also, thats how we beat Circuit City,
A) Customer Service
 - I hear at least from 3 different customers everyday about how no one would help them out over at Circuit City. Like there's  no CC employee in that department or one will walk by you and just not even say a word. Not even a excuse me as they zip past you... It's like their understaffed, while over my place. We're sometimes understaffed, but then we pool together and make sure that everyone's Contacted and received some degree of help that they want. Hell, when I'm swamped, i'm bouncing like 3 sets of customers. Usually, I'll tell them to please be patient and then they will say, "Just 1 question and thats it." which usually turns into 20 questions.. Then i'll get a call on the phone which has a old lady on it, wanting me to compare two desktops of how they are different. when I'm currently swamped, so I tell her we're really busy and she has to come in and we can help her... Then things get out of hand and the whole world explodes... Lol

B) Instant Rebates, Not MIRs which take 8-12 weeks if you are even able to get redeemed.
 - These instant Rebates are like Minimum on a Tower desktop (package ones) is from anywhere 40 dollars off - 300 dollars off
 - On Laptops, the smalllest instant rebate that I've seen is like 150 dollars off, while the highest i've seen islike 380 dollars off.. Which is crazy, and btw did i tell you thats cheaper than employee cost!!
 - On average, we lost 74 dollars on every desktop and laptop sold, but as you can see it fluctuates..

C) We're not afraid to take all of your money! {Just a harmless joke}
 - It drives me nuts when people think you are after the money  , even after you tell them your on non-commision and their just to make sure they get everything they "NEED" but in reality, we are going after their money  ... just so we can make sure we're not in the negative..